How to Fix Epson Scanner Not Working on Windows 10/11? 'Epson GTS50 Driver'

If you are experiencing problems with your Epson scanner, specifically the Epson GTS50 model, and it's not working properly after a Windows update or installation of new software, this article is here to help. In this article, we will provide step-by-step solutions to fix the Epson scan utility issue on Windows 10/11.

Before You Begin

Before reinstalling Epson utility, make sure to switch off your scanner and disconnect the USB cable. This will avoid any potential compatibility issues. Additionally, uninstall any incompatible Epson software and then reinstall a new one to ensure that all drivers are up-to-date.

Solution 1: Reinstall Epson Scan Utility on Windows 10/11

If you encounter issues with your Epson scanner after a Windows update, such as Windows 10 update 1809, it's likely that the scan program is incompatible with the updated operating system. In this case, reinstalling the Epson scan utility may resolve the issue.

To reinstall the Epson scan utility:

1. Go to the Epson website and download the latest version of the Epson scan utility.

2. Follow the installation instructions to install the software.

3. Restart your computer and try scanning again.

Troubleshooting Tips

If you are still experiencing issues with your Epson scanner, there may be a problem with the incompatible Epson scanning software or WIA settings. Try the following troubleshooting steps:

1. Check for any conflicts between different software programs that may be causing the issue.

2. Update your Windows operating system to the latest version.

3. Disable and then re-enable the Epson scanner in the Device Manager.

In conclusion, fixing Epson scanner not working on Windows 10/11 can be a frustrating experience, but by following these step-by-step solutions, you should be able to resolve the issue. Remember to always switch off your scanner and disconnect the USB cable before reinstalling Epson utility, and uninstall any incompatible software before installing a new one. If you continue to experience issues, it may be helpful to consult with an IT professional or contact Epson technical support for further assistance.

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